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Patient and Healthcare Professional Service
We put Patients first in everything we do!™
It is not just a statement - it is our company culture!
Let's face it.
Suffering from a chronic medical condition is stressful,
and a medical supply company can either exacerbate that
problem by making it difficult and complicated for a
Patient to obtain their medical supplies, OR it can
strive to make the process simple, which is what we do
everyday for people throughout the United States.
While we cannot
eliminate a Patient's condition, we certainly strive to
do everything we can to alleviate the stresses that are
commonly associated with obtaining medical supplies and
medications.
On the behalf of Patients we:
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Handle all
of the paperwork, insurance and billing
hassles so they do not have to. We
deal with Medicare, Medicaid and private
insurance for them!
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Ship their
products discreetly to their front door.
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Are here to
answer all of their questions, and what's
more...to truly listen to their needs.
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Call them
every month to check on them to make sure
their needs are being met!
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Work
hand-in-hand with their physician to ensure
that they are receiving the correct supplies
and quantities.
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Show
catheter patients how they DO NOT have to
suffer from using only four (4) catheters a
month!
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Compassion.
Dignity. Respect.
Every Patient deserves it, and we strive everyday to
show them.
Healthcare Professionals.
We make it VERY easy and
simple for physicians across the United States to refer
their patients to us, and many do just that month after
month!
We have one of the most
professional and aggressive doctor follow up programs in
the Nation. We are proud of the fact that we
receive multiple referrals from the same doctors
consistently.
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Our commitment to doctors
and their staff goes beyond supplying their Patients
with medical supplies. We actually want to be
viewed almost like an extension of their "information
support staff".
Also, by strengthening
our relationship with the doctor and his/her staff, we
can keep them up to date on any changes that need to be
made for the patient pertaining to their prescriptions
for their medical supplies, along with other things that
will ultimately help to serve their Patients better.
There are times we know of changes before their doctor
does, so it is vital that we have a good working
relationship with them.
We have even assisted
doctor's offices with billing issues and coding.
Indeed, our level of expertise far exceeds just being a
supplier. However, there is no doubt that doctors
like the fact that their Patients can get most, if not
all, of their medical supplies and prescription
medications from one source!
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A
Patient Care Specialist is waiting to
help you! Call us at 1-800-503-7604 |
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